Frequently asked Questions 

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• How do my customers apply for finance?                                                                                              You'll have access to your own account with us online.                                                                          When you log into your account you'll be able to process your customers application. We will also give you a clickable banner so that your customers have the leisure of processing their own application. In doing so they'll be feeding in their information into your online account. You will be required to request a direct deposit for the sale into your business account . The buyer never obtains funds.

• What are the fees to my company for using your service?                                                                                                                                                                                                                                                   $499 annually to maintain an active account, $25 for your first batch of brochures (re-ordering brochures are always free.) You must submit applications monthly. If our system recognizes that 30 days have gone past without any loan submissions (or even a declined individual for finance) You'll be charged $20 for that month of non usage. So please be sure to use your online account and to add our clickable banner onto you website so that your customers can conveniently apply themselves. 

• Why do you charge merchants $499 annually to have an account?                                                                                                                                                                                                                                            1. We never charge back our merchants. We aren't a credit card company that your buyer can later call and dispute a transaction.                                                                                                                              2. Our loans are of "no recourse" to your company in the event of a customer defaulting on their loan?                                                                                                                                                                          3. We don't require your buyers to have a credit score. We base our approvals on what the customer can afford.                                                                                                                                                              4. We don't charge the merchants any transaction or merchant fees "per sale". As of 2022 Synchrony, Care credit as well as other lenders and all credit card companies charge the merchants 1% and up to 17% per sale. So that means your company loses 1% or up to 17% on every sale. We don't charge our merchants or tax them on their sales. We consider that to be "double dipping" on your sale.                                                                                                                                                                5. Our enrolled merchants are paid upfront and in full on every sale.                                                        6. We turn all our competitors declined applicants into approvals very easily. Again we don't base our approvals on credit scores.                                                                                                                                                                                                                                                                                                                               

Still have questions?

Please speak with one of our live customer care representatives. 1-888-685-7685